![]() ![]() ![]() I do have the DDS attach log as well but I will only post that if you need it. Here are the rkill, DDS, and GMER logs below. I did turn off all active resident protection (Teatimer and the other one for IE) by Spybot because I know that could cause trouble with the fixes. ![]() I then ran the other programs in the order requested. I found out that after about 20 tries, rkill finally worked and removed the process. I tried to use rkill multiple times but each time was blocked. I tried to do Defogger and DDS and GMER but Antivirus Soft kept saying there was an infection in those files and restricted all access. ![]() I have read up on the Malware Cleanup Preparation Guide and did the following suggestions.Īll the cleanup files, like DDS, were downloaded today using my laptop from the Guide's links. One of my more computer-savvy friends suggested this site for help. I used my other computer, a laptop to check for solutions for this problem. I tried to remove it by using Task Manager but it restricted me from accessing any programs.Īt that point, I pulled out the Ethernet cable for Internet access. I hovered the mouse over it and it said "Antivirus Soft". Well, I was surfing MSN and Google (home page) on Wednesday night when a window in the system tray showed up. Thank you in advance for helping me with this problem. ![]()
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